Very unsatisfying
Most unsatisfying. Customer support is not very helpful and also in reality gave me the incorrect pointers within a vital area. Very bad total understanding/disclosure concerning the auto loan. We will never be using Golden1 for anything later. There are numerous other available choices out there with the same services greatest (and right) support service.
My auto loan is determined to-be paid-in complete that it week to the . My balance is actually below my personal commission. Not only will the regular full number getting taken and you will applied into reduced-than balance, however, I additionally cannot get rid of future money instead of entering a financial part and canceling this new payments. Upon going into the part, I happened to be met with a less-than-competent lender employee. That it employee didn’t come with suggestion how to fill out the cancelation file incase to help make the document effective. She expected Me personally! This was perhaps not a soothing feel and that i might possibly be closure all golden That account as soon as my vehicle term are gotten.
Hey Sonya, i regret to know that you are taking on this dilemma of your auto loan payment. We need to explore a resolution along with you and enable you to get in contact with our affiliate advocates party right here:
Golden step 1 support service
Literally titled bc my card is refuted and you will not one person explained you to my personal cards was refuted or Finalized my account are closed on account of good forty$- fee i got to pay off which was great yet still just what f–k? No-one informed me shi so when i called which old man toward mobile phone was being rude and you can ridiculous i did not eg their adittude you to piece he wasn’t useful at all. The latest tough concerned bad the guy lied and you Modesto bad credit payday loans no credit check open 24/7 can told you i can start reopen my account then again once i query so you can reclarify and so i produces sure it is still suitable facts that we you want.. and i can still have the assist that we Need he desires to say oh zero you can not reopen ur bank you need to go in the and just have yet another cards Wonderful step 1 delight improve CS!
I can not understand why some body carry out…
I am unable to understand why individuals manage always bank right here except if it is very simpler. This new incompetency level of several of their staff was stunning, which Golden One will not appear worried about. I can’t strongly recommend that it financial.
Has just had a car loan through Wonderful…
Has just had a car loan through Wonderful That. not I have perhaps not been able to link to my Fidelity membership to produce a repayment. Entitled Fidelity just who told me the routing number has been denied. Called Golden That no one to here appears to know any thing exactly how ETF works. Then tried the reverse and you may connect out of G1 to help you Fidelity. Were able to verify the link through test dumps – but when We attempt to import loans it gives a blunder. They really do not want me to be able to make a payment! Never had this problem writing about Patelco to have my almost every other auto loan. My most significant complaint ‘s the decreased help, training in the G1 stop.
Refused getting debt consolidating financing
Denied for debt consolidation reduction mortgage, once ten+many years , credit score great, money to financial obligation racial fine, usually do not financial which have golden step 1, respect means absolutely nothing to them.
Crappy tech, a customer service
The website & programs are not the brand new friendliest to make use of, however, any moment I have had a problem, they have been very receptive. Complete, it’s the best banking institutions/borrowing unions nowadays.